Learn how to run a modern meeting with Microsoft Teams meetings

>>Good morning, everyone. Welcome to Teams On Air. I’m your host, Delanda Coleman, and I’m so excited
to talk to you today about starting a modern meeting
with Microsoft Teams. Today, I have the a guest,
Ruchir Astavan. Thank you for joining us.>>Thanks for having me.>>Before we get started, I want to tell you
about a couple of things that I’d
love for you to do. To the left of
the screen, we have the Microsoft Pulse going on. We’d love to learn
more about you; where you’re from, and what
do you do on a daily basis. Also, our episodes
are posted on YouTube. So, if you miss this episode
or you want to catch up with any of our previous
Teams On Air episodes, we produce all our episodes
and publish them on our YouTube channel. So make sure that you view us there and give us a thumbs
up if you like the video. Well, today, I also have
a special announcement and we have a new way in which you can watch or listen to Teams On Air. So that was a hint, hint. Let’s show you
our special announcement.>>Microsoft is excited
to announce that we’re launching the Teams On
Air podcasts in 2018. You want to learn how to use Microsoft Teams in
your organization, but you haven’t had time to read the blogs and
watched Teams On Air? Well now, you can check
out our new podcast. Every two weeks, we’ll release a new podcast with
information about Microsoft Teams and Microsoft’s vision for
intelligent communications, with engineers industry experts. And you can tune
in on your commute. You can find the new
Teams On Air podcast on iTunes and everywhere podcasts are available, starting today.>>Isn’t that exciting news? We have a podcast.>>That’s awesome.>>The Teams On
Air podcast is going to be available on everywhere
podcasts are available. But if you want to
check it out right now, you can go to
aka.ms/TeamsOnAirPodcast. We have a very special
episode, episode zero, which is our first episode and you get to meet the Teams team. So, check that out as soon
as you have some time. All right, so let’s get into our discussion today
on modern meetings. Ruchir, we work together on Microsoft Teams and on
my favorite subject, Meetings.>>Absolutely.>>So, tell me
a little bit about yourself and what do you
do here at Microsoft.>>Sure. I’ve been at Microsoft here for
12 years as a PM. During that time, I’ve pretty much been all over the company. I’ve been in Windows, Office, Skype, Mobile,
and now, Teams.>>Oh, wow. You’ve had a pretty extensive background across Microsoft. So, what do you like most
about Microsoft Teams? Well, as a user, it’s our main collaboration
tool over at work. I just love how its changed
our team’s communication. I mean, everything
is so much more faster and honestly
a lot more fun. So, it’s actually
changed our team culture. But also as a product owner, I’m really loving how quickly or the velocity with which
we’re able to bring features to our customers now.>>We launched
almost a year ago at this point and the amount
of features that we’ve released for meetings as well as across teams in general has
been pretty astonishing. Actually, this week, we’ve had a couple of big announcements.>>We did.>>The big one is the Command
Box, which is pretty cool. We’ll be actually
having a show on that later on in
a couple of episodes, but we definitely want
you guys to check that out. If you want to go to
the Microsoft Tech communities, you can learn more
about the Command Box. We also talked about, we have
a new app store experience. So, there’s tons of
new updates and we have about nine updates for Meetings to go through today and we have a
special announcement.>>And we have
a big announcement.>>So let’s start off. How about we jump right into
the meeting experience and you show us how users
can experience meetings?>>Absolutely. So since
March of last year, we’ve been hard at
work trying to bring features that have
our Skype for Business users, has grown to use and love, but also light up
delightful experiences that just make
your meetings just work. So, let’s go to the meeting. So what I have here
is I’m joined in a Teams Online meeting
with my coworkers. And right off the bat, you can see how Teams is
playing defense for me. I was listening to music last night and
then this morning I came and muted my speakers. And now, I’m joined
into a meeting and my speakers are muted. Now ordinarily, this would
take me to figure out and a little bit frustrating
to go figure out where my devices
are added and so on.>>Because people
can hear you, right?>>Exactly. I won’t even
know until they tell me.>>Right. Because
you can’t hear them.>>Exactly. So now Teams, you can see right off the bat, Teams has just really told me
that my speakers are muted. I don’t have to fumble
with anything else, really. Just with one button, I’m back in my meeting. Also, I joined this meeting
with my mic muted, and how often does that
happen that you go ahead and mute yourself in the meeting and when you’re ready to speak, you realize that
your mic is muted. Well, Teams again is
helping us out here. It detects when I’m muted. It detects when I’m trying
to speak, and there you go. It shows me that my mic’s muted. Thank you, Teams. I will unmute. And good morning,
folks. How is the going?>>All right. Awesome. So like I said, this is
my Teams’ meeting. First off, or what I really
want to talk about is, we talked about our experiences around audio conferencing. We launched it
last year and then now, you have the ability to have, to be able to dial into->>Yeah.>>our Teams’ meetings,
both scheduled meetings, as well as ad hoc meetings from your channels and you can just dial in whether you’re
traveling or on the road.>>Yeah.>>Isn’t it awesome?>>It is and so, we talked about
audio conferencing here but just to kind of, ground our listeners into
the vastness of our network. In the last two years, we’ve launched audio
conferencing in 90 countries, 400 cities, and we have
44 interactive languages. It’s kind of amazing how
global and ubiquitous->>It is amazing.>>This service is. Yeah.>>And right here, you can see one of
my coworkers decided to call into the meeting
there and I can see them on
the call and I can interact with them with audio.>>Yeah. So, they can hear everything that everyone
else can hear, right?>>Yeah, yeah.>>Okay.>>And to that point, have you ever been in
a meeting where someone has inadvertently been putting noise into the meeting to
the point that it doesn’t go on anymore?>>Okay, I’m the one
that’s guilty of that.>>Okay. Well, all right.>>I usually have my daughter in the background
when I am in my meetings.>>Just like that, right?>>Yeah.>>So, what I’m gonna do is, I’m going to show you
this other feature that we have. The ability to mute others
and then I can go ahead and, you know this part
of the script?>>Yeah.>>And then, I
didn’t have to wait. It didn’t have to
disrupt my meeting. I didn’t have to wait and
ask someone else to mute->>Yeah.>>Themselves and
I just do that.>>Yeah. You didn’t have
to do the first, is it? Whoever is making that noise->>Listen, whoever’s
making that noise-.>>Can you please mute
yourself? Yeah, that’s great.>>Yeah, yeah.>>You just mute them.>>Awesome, cool. So we’ll
switch gears for a second. We’ll talk about a couple
of collaboration features that our Skype for
Business users love. First off, I’ll talk about
give and take control.>>Okay.>>The ability to get control
over the sharer’s monitor. So, what I just
did was I’m sharing my desktop and Phil on my team wants to walk through his section
of the presentation.>>Okay.>>And there I see his request and I go
ahead and allow it. And once I do that, then soon enough, Phil is
able to then click around. There we go. He’s
able to click around, move the presentation
at his pace.>>Yeah. And you can
see that it’s Phil’s moving his mouse
as opposed to you.>>Exactly.>>That’s cool.>>So, it’s super clear. Everyone knows who’s doing what. It’s super clear. At any point,
I’m still in control. So, I can just click in and
take control just so that, and then, we can just go
back and forth on that. So, that’s a delightful
experience right there.>>Yeah. I really
think that’s cool because sometimes you don’t see what the other person is seeing and it’s really
nice for you to like requests control so that both of you can see
the same thing, right?>>Absolutely.>>Point out some things.>>And I just ask, everyone on the meeting is on
the same page then?>>Right.>>So, yeah.>>So, this is done through
desktop sharing, correct?>>That’s right.>>All right. What about the instances
where there’s some things on my desktop I don’t
want everyone to see?>>I know, I know. So, we also just recently lit up
application sharing in “Teams.” You can see that light
up in your share tray. And for example, I’m
going to go ahead an application share on
the same presentation. And when I’m doing
that, anything else that’s on my screen, I could take private notes here. Sometimes you have
notification showing, maybe you don’t want
people to see what’s on your desktop, it’s private. You can just go ahead and share the window and get all the same.>>That’s perfect. I mean, it is just not just for privacy. Sometimes, it’s just a
little distracting, right?>>Exactly.>>You don’t want everyone
to see what you’re typing.>>Yeah.>>That’s great.>>Yeah.>>Okay.>>All right. And
then, let’s see. So now, let’s talk about getting external users
into our meetings. We’ve heard a lot of feedback. We know our users love
to get external users into their meetings and so now, I’m happy to announce
that we’ve just rolled out anonymous join and
lobby support in our meetings. And so now, if we wanted to invite
a vendor or someone who’s not in your organization into the meeting, it’s
super easy to do it. I’ll just show you what
that experience looks like. So, since I’m showing you
that, just for a second, let’s pretend that I
am the person that’s not in the organizer’s company. And let me just, just
to make it interesting, let’s see what that looks like when I am on the Edge browser.>>Okay.>>All right. So,
pardon our mess here but this is what it looks like when I
joined into meeting. I got the invite in my email, I clicked on it and I landed
in my favorite browser. I did give the
browser permission to my devices and at this point, I will just let them know who I am and go ahead and
join this meeting. And we’ll switch over back to the meeting
organizer’s experience and wait for this person
to show up in the lobby.>>Yeah.>>And then, once that happens, they should show up in
the lobby and I’ll be able to go in here. There we go.>>All right.>>And that is, of
course, Ruchir guest. So, as the organizer, I get notified that someone
join the meeting. I can go in and I can see
who they are and I can go ahead and admit
them right from here. And we have our [inaudible]
with the meeting.>>Yeah, we definitely
got to mute the meeting. But okay, so slow
down for a second. You just told us, you just announced
three three things at once and I want to make sure
that our audience caught it. So first of all, we
have anonymous join.>>Yes, we do.>>So, that needs and we have audio conferencing which
is now GA in the service.>>That’s right.>>So, that means
anybody in the world with a phone or internet access
can join the meeting?>>That’s right.>>Wow, that’s pretty cool.>>Audio conferencing
is also available to external users, to
anonymous join as well.>>That’s perfect.>>You could have dial
into that meeting as well.>>Right. So okay, anybody with
a phone and internet access, that’s the first thing, and the next big thing that you kind of snuck in
there under the radar is that they can join
a meeting via the Edge browser.>>That’s right. I also showed our meeting join experienced
in the Edge browser.>>That’s cool and
I will let everyone else know if they can join
a meeting in Chrome as well. So that’s pretty cool. So, all you need basically
is just an email address or a telephone and you
can be a part of the Teams’ meeting experience
which is really cool. Now, once a user
joins as a guest, can they still participate
in chats and conversations?>>Absolutely.>>Yeah.>>For that meeting, they’re
fully part of that meeting. They can see the content,
they can do audio video, do participate in chats,
all of that stuff.>>Yeah. And so,
if it’s recorded or if they leave a chat, that conversation history or recording also gets stored as part of the meeting
and that gets part of the Teams’ conversation history,
which is great. Cool.>>Cool. All right. I’ll switch gears and I’ll
talk a little bit about our admin experiences for managing the quality
of our calls. So, what I’m showing you here is the Call Analytics tool that we announced last year
and basically, this is a tool that’s focused to admins and the help
us in scenarios. It lets you debug reports of individual bad
audio call qualities, sees it’s strengths, and then go ahead and root cause those. So, what you’re seeing
here is I can filter it out to a particular user
in my timeline. And then, I can also filter to a day view and filter into
what particular call went bad. I can zoom into that particular
call and the tool will identify what the root cause of the poor call was
from our telemetry. So, whether it was the network
or you had a bad device, that’s really good
information for me as a support person or an admin to go ahead and start to root cause
and fix this problem.>>Yeah. Cool. Yeah, that’s
pretty cool because now, not only end users have this really great experience
but if they don’t, now the IT admins could go in and diagnose like
what’s happening, where is it happening, can we see from a holistic perspective what’s happening across our meetings? So, I think that’s
a really great added value for administrators.>>Absolutely.>>All right. Well, I want to transition now into
looking forward. We’ve been talking
about this vision for Intelligent Communications
for since Ignite in last September and we’ve had such a phenomenal
responses to that. Can you talk a little bit
about how that vision comes to light in Teams’ meetings.>>Definitely. So, hop back to what I said a little bit at the beginning
of the call, one of our missions is to make sure that your meetings
go smoothly, right? There’s a lot of
environmental things that cause meeting to trip
up or get delayed. Devices, network,
things like that. With all the advances that we have now in Machine Learning
and things like that, we want to make
sure that Teams get smarter like some of
the things that you saw their. Teams will get
smarter and be more proactive about maybe
identifying issues that may hit you later in the meeting and also maybe
just fixing them for you.>>Right.>>Also, all the assets
that we have, right? I mean, the Microsoft Graph, Office 365, SharePoint
integrated so nicely with Teams. We have the ability to make your Teams’ meetings just
so much smoother.>>Yeah.>>Wouldn’t it be great if we were working on a document and then we schedule
a meeting about it, that didn’t have to explicitly
go and add a document? It was just there when
you started the meeting.>>Yeah.>>Things like that. We’ll just make the meeting experience
so much better.>>Right. Nice. It’s so nice to see that we have
assets across Microsoft as a company and that we
can leverage those assets and make the meeting
experience so much richer and
more collaborative. So, that’s great. All right. Well, we’re out of
time unfortunately, but I wanted to make
sure that our viewers got access and we’re able to see the meetings
experience and you did a fantastic job at
that. So, thank you.>>Thank you. Thanks
for having us.>>Will you come back?>>Of course.>>All right. All
right guys, that’s it. That wraps up this week’s
episode of Teams on Air. We’ll see you in two weeks.

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